Legal
Terms, Delivery, Returns & Privacy Last updated: 30 June 2026
These terms apply to your use of rubysfloristandfruiterer.co.uk and to purchases made from Ruby's Florist & Fruiterer. By using this website or placing an order, you agree to these terms.
2 Our Products and Services 4 Product Descriptions, Images and Availability 5 Seasonal Availability and Substitution Policy 6 Bespoke and Custom Orders 10 Delivery Address, Recipient Availability and Safe Place Policy 11 Fruit Baskets and Fresh Produce 12 Allergen, Dietary and Safety Notice 13 Flower Care and Product Lifespan 14 Cancellations by the Customer 15 Consumer Cancellation Rights and Perishable Goods 16 Returns, Refunds and Replacements 17 Funeral, Wedding and Event Flowers 18 Personal Messages and Customer Instructions 19 Third-Party Couriers, Platforms and Payment Providers 20 Website Availability and Errors 22 Customer Content, Reviews and Submissions 23 Limitation of Liability 25 Events Outside Our Control 27 Cookies and Similar Technologies 28 Marketing Communications 34 Governing Law and Jurisdiction Ruby's Florist and Fruiterer Ltd · Company no. 15590605 · Registered in England and Wales